Privacy Policy

1. Introduction

nexadil ("we," "us," or "our") operates a consultation service website. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website or use our consultation services, in compliance with the General Data Protection Regulation (GDPR), Hungarian Data Protection and Freedom of Information Act (Act CXII of 2011), and other applicable Hungarian and EU privacy laws.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

2. Data Controller Information

3. Information We Collect

3.1 Personal Information You Provide

• Name and contact information (email address, phone number)
• Messages and communication content through our contact forms
• Consultation preferences and scheduling information
• Any additional information you choose to provide in consultation forms

3.2 Automatically Collected Information

• IP address and browser information
• Website usage data and navigation patterns
• Device information and screen resolution
• Referral source and access times

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

4. How We Use Your Information

4.1 Primary Purposes

• Providing consultation services and scheduling appointments
• Responding to your inquiries and communication
• Sending consultation-related information and follow-up materials
• Improving our services and website functionality

4.2 Legal Basis for Processing (GDPR)

• Consent: When you provide explicit consent for specific purposes
• Contract Performance: Processing necessary for providing consultation services
• Legitimate Interest: Website improvement and security measures
• Legal Obligation: Compliance with applicable Hungarian and EU laws

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, safety, or property
• With trusted service providers who assist in website operation (under strict confidentiality agreements)

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and retained only as long as necessary for the purposes outlined in this policy or as required by Hungarian law.

Data retention periods vary based on the type of information and legal requirements, typically ranging from 1-7 years for consultation records and communication logs.

7. Your Rights Under GDPR and Hungarian Law

As a data subject, you have the following rights:

• Access: Request information about the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data under certain circumstances
• Restriction: Request limitation of processing activities
• Data Portability: Request transfer of your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us through our website contact form. We will respond within one month of receiving your request.

8. International Data Transfers

Your personal information is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

9. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Contact and Complaints

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our website contact form.

If you are not satisfied with our response, you have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.